Privacy Policy
Effective date: April 27, 2026
This Privacy Policy governs the collection, use, and disclosure of personal information by Strongbox Lock & Safe Co. of Florida through its website located at strongboxlocksafeflorida.com (the Site). Strongbox Lock & Safe Co. of Florida operates as a home-service marketing and referral company: we advertise home-service categories, receive service requests from visitors, and pass those requests to independent businesses that perform the actual work. We do not employ technicians, operate service crews, or perform any home-service work ourselves.
This Policy applies to all visitors, users, and others who access the Site or submit information through it. By using the Site, submitting a service request, filling out a form, or otherwise providing information to us, you acknowledge that you have read and agree to the practices described in this Policy. If you do not agree, please do not use the Site or submit any information through it.
1. State Privacy Rights
Residents of California, Virginia, Colorado, Connecticut, Utah, and other states that have enacted comparable consumer privacy legislation possess certain rights with respect to their personal information. This section describes those rights and the mechanisms available to exercise them.
Rights Available to Qualifying Residents
- Right to Know and Access. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the purposes for which that information was used, and the categories of third parties to whom it was disclosed or transferred.
- Right to Correct. You may ask us to correct personal information we hold about you that is inaccurate.
- Right to Delete. Subject to certain exceptions permitted by law, you may request that we delete personal information we have collected from you.
- Right to Data Portability. Where technically feasible and required by applicable law, you may request a copy of your personal information in a structured, portable format.
- Right to Opt Out of Sale, Sharing, and Targeted Advertising. You may direct us not to sell or share your personal information, or to use it for purposes of targeted advertising or profiling that produces legal or similarly significant effects.
Important Notice Regarding the Transfer of Your Information
The core function of this Site is to receive home-service requests from visitors and forward those requests to independent businesses that are in a position to respond, provide a quote, and complete the requested work. That transfer of your contact details and project information to those businesses may constitute a sale or sharing of personal information under the definitions used in California, Virginia, Colorado, Connecticut, Utah, and similar state privacy statutes. We do not represent otherwise.
If you do not wish your information to be transferred in this manner, you should not submit a request through the Site. If you have already submitted a request and wish to opt out or withdraw your information from further transfer, you may do so by contacting us through our contact page. That contact method is the designated opt-out mechanism; there is no cookie banner or on-site toggle for this purpose.
How to Exercise Your Rights
To exercise any of the rights described above, submit your request through our contact page. An authorized agent may submit a request on your behalf, provided that the agent furnishes proof of authorization satisfactory to us. We may require that you verify your identity before we act on any request, and we reserve the right to deny a request where identity cannot be confirmed to a reasonable standard. We will respond within the time period required by the law applicable to your state of residence.
Appeals
If we decline to honor your privacy request, you will receive a written explanation of our reasons. You may appeal that decision by replying to our response or by submitting a new message through our contact page. We will notify you of the outcome of any appeal within the period required by applicable law.
Non-Discrimination
We will not deny you access to our services, charge you a different price, or provide you with a diminished level of service because you chose to exercise any privacy right described in this section.
2. Cookies and Similar Technologies
The Site uses cookies and comparable tracking technologies - including pixel tags, web beacons, and browser local storage - to support certain functions and to help us understand how visitors interact with our pages. Specifically, we use these technologies to remember preferences, maintain session continuity, and gather aggregate data about which pages are visited, how long visitors remain, and from which sources they arrive.
You may control cookie behavior through your browser settings. Most browsers allow you to block cookies entirely, delete cookies that have been placed, or receive a notification before a cookie is set. Disabling cookies may affect the functionality of certain features on the Site.
Some of the analytics and advertising-related cookies we use - or that are placed by third-party analytics and advertising platforms we work with - may be characterized as sharing of personal information for purposes of targeted advertising under California law and the privacy statutes of other states listed in Section 1. If you wish to limit that use of your information, you may contact us through our contact page to make that request, as no automated opt-out toggle is currently available on this Site.
3. Information We Collect
We collect information in two general ways: directly from you when you interact with the Site, and automatically as you navigate our pages.
Information You Provide. When you complete a quote request, service inquiry form, or chat interaction, or when you call a telephone number displayed on the Site, we collect the details you supply in connection with that communication. This typically includes:
- Your full name and the address where service is requested;
- A telephone number and email address at which you can be reached;
- A description of the project, job scope, or service need you have submitted; and
- Any additional details you choose to include in a free-text field or during a call or chat session.
Information Collected Automatically. Our servers and third-party analytics tools collect certain technical data when you visit the Site, including the pages you view, the time and date of your visit, your Internet Protocol address, browser type and version, and the referring URL. This data is used to monitor Site performance and understand general usage patterns.
4. Your Consent to Contact and Information Transfer
When you submit a form, initiate a chat session, or otherwise transmit your information to us through the Site, you expressly authorize Strongbox Lock & Safe Co. of Florida to forward your contact details and project information to the independent business that will respond to your request. That transfer is the fundamental purpose of this Site, and your submission constitutes your consent to it.
In addition, by providing your telephone number and email address, you authorize Strongbox Lock & Safe Co. of Florida and the independent business that receives your request to contact you regarding that request by telephone, text message, and email. This authorization covers contact made using automated or manual dialing equipment, prerecorded messages, and electronic mail.
Your agreement to receive such calls, texts, or emails is not a condition of purchasing any service. You are free to request a service and decline communications through any particular channel; however, declining all forms of contact may prevent us or the responding business from completing your request.
5. Affiliated Brands and Shared Service Providers
Strongbox Lock & Safe Co. of Florida is one brand within a group of home-service websites and marketing brands that operate under common ownership or common management. That broader organization also engages shared service vendors - including companies that handle call answering and recording, appointment scheduling, customer relationship management, web hosting, and marketing technology - that support operations across the group.
Personal information collected through this Site may be shared among the affiliated brands within that group, as well as with the shared vendors described above, for purposes that include routing your request to the appropriate trade category or geographic service area, providing customer support, managing billing and payment processes, detecting and preventing fraud, and conducting quality-control reviews.
Any affiliated brand or shared vendor that receives your personal information in this manner is required to handle it in accordance with this Privacy Policy or a substantially equivalent policy that affords the same material protections.
6. How Your Information Is Shared
The primary reason we collect your contact details and project description is to connect you with businesses that can actually show up, assess your job, and perform the requested work. When you submit a service request through the Site, the information you provide - your name, address, telephone number, email, and job description - is transmitted to home-service companies and contractors who have agreed to receive and respond to leads in your area and trade category. Those businesses operate entirely independently of Strongbox Lock & Safe Co. of Florida: they set their own prices, employ their own personnel, and are solely responsible for the quality and outcome of any work they perform. Once they receive your information, they may contact you directly to discuss your project, schedule a visit, or provide a quote.
Beyond that core transfer, we may also disclose personal information in the following circumstances: to comply with a valid legal obligation, court order, or government request; to enforce our Terms of Service or protect the rights, property, or safety of Strongbox Lock & Safe Co. of Florida, our affiliated brands, or the public; or in connection with a corporate transaction such as a merger, acquisition, or sale of substantially all assets, in which case any acquiring party would be subject to this Policy or a successor policy.
7. Children
The Site is intended for use by adults and is not directed at, marketed to, or designed for children under the age of 13. We do not knowingly collect personal information from any individual under 13 years of age. If we become aware that we have inadvertently received personal information from a child under 13, we will take prompt steps to delete that information from our records.
8. Text Message (SMS) Communications
By providing your telephone number and submitting a request through the Site, you acknowledge the following terms governing text message communications:
- Who May Contact You by Text. Both Strongbox Lock & Safe Co. of Florida and the independent business or professional that receives and handles your service request may send you text messages in connection with your inquiry.
- Type of Technology Used. Your consent covers text messages and telephone calls made using an automatic telephone dialing system (autodialer), as well as messages delivered with a prerecorded or artificial voice.
- Consent Is Not a Condition of Service. Your agreement to receive text messages or calls is not required as a condition of purchasing any goods or services. You may decline and still request a referral.
- Message Frequency. The number of messages you receive will vary depending on the nature of your request and the volume of responses from businesses in your area. There is no fixed message frequency we can guarantee.
- Carrier Charges. Standard message and data rates may apply depending on your wireless carrier and service plan.
- How to Stop or Get Help. Reply STOP to any text message you receive from us to be removed from our messaging list. Reply HELP for assistance. Please note that opting out of text messages will not automatically stop all communication about an open service request - if you wish to end all contact regarding an open request, please notify us explicitly.
- Additional Opt-Out Requests. If you prefer to submit an opt-out request or have questions about text messaging, you may also do so through our contact page.
9. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or need to submit a request of any kind relating to your personal information, please reach out to us through our contact page. We will make every reasonable effort to respond promptly and in accordance with applicable legal requirements.
This Privacy Policy was last updated on April 27, 2026. Strongbox Lock & Safe Co. of Florida reserves the right to modify this Policy at any time. Material changes will be reflected by an updated effective date posted at the top of this page. Continued use of the Site following any such modification constitutes acceptance of the revised Policy.